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FAQ

Manufacturer or trading company? Where is the company located?
We are a medical beauty manufacturing company located in Hebei Province, China.


How many people are there in the company? What is the turnover of your company?
Our company has over 300 people, consisting of multiple departments including the R&D center, marketing department, production department, and quality inspection team.


What products can the company supply?
Pdo/PLLA/PCL/thread, Medical surgical suture, Micro Cannula Needle, Dermal injection pen, hair restorer, Derma Roller, derma pen, and beauty equipment.


How long have you been involved in this market?
It has been 15 years since 2009.


Where are the main markets?
Europe, North America, and South America, like the United States, United Kingdom, Germany, France, Italy, Australia, Brazil, Mexico etc.


What certificates do you have?
We have ISO9001 for the management system, and ISO13485, CE.


Can we use the specified packing method?
Of course, you can use the packaging method you specify.


Which courier or agent do you use?
Usually, we use DHL, EMS, FED, UPS, TNT some international couriers.


Can we offer quotations for the products not shown on the website?
Of course, we are ready.


Does the product itself support OEM customization?
We support OEM.


What's the minimum quantity?
The minimum order quantity varies depending on the type of product.


Can you provide a product catalog?
Contact us and we will send you the product catalog you need to your email.


Are samples available free of charge?
Depending on the product, we can provide you with free samples for most products.


Mass production time and delivery time.
Delivery can be completed in 1-5 days, some products are in stock and can be shipped immediately.


About the terms and conditions of payment.
When you quote, we will confirm with you the trading method, FOB, CIF CNF, or other methods. In mass production, we usually pay 50% advance payment first and then see the balance.


Product after-sales service scope and service period.
During the product warranty period, we offer free replacement for you. If you have any questions about the product, please feel free to assist us in resolving them at any time.